Privacy Policy
Of the website of ORTEM HELLAS S.A. “ortemhellas.gr”
This website is the website for the promotion through the internet of the products and services of the Greek company with the name “ORTEM HELLAS ANONYMOUS LTD” and the distinctive title “ORTEM HELLAS”, located in Thessaloniki, Greece. Before entering and browsing our website, we invite you to consult this document, which provides information on how we process your personal data when you visit our website, submit proposals of interest for the conclusion of lease or service contracts with our Company or contact us through the standard pages (forms).
Our Company attaches great importance to the protection of personal data and has prepared this Privacy Policy in order to inform users about how their personal data collected in the context of the operation of this website is processed.
1. PERSON RESPONSIBLE FOR PROCESSING
The company with the name “ORTEM HELLAS ANONYMOUS COMPANY” and the distinctive title “ORTEM HELLAS”, Tax ID 800497706, Tax Office: Tax Office of Thessaloniki and G.E.M.I. number: 125733306000, located in Harilaou, Thessaloniki (17 Antaiou Street), Postal Code: 54250
2. OBJECT OF THIS POLICY
2.1 This Privacy Policy applies to all users, including those who use the Company’s Services without being registered or subscribed and those who are registered or subscribed to a Company Service.
3. OBJECT OF THE PRESENT POLICY
For any issue related to the protection of your personal data, you can contact the Data Controller at the following email address: [email protected]
4. COLLECTION OF PERSONAL DATA: PURPOSE AND LEGAL BASIS FOR PROCESSING, RETENTION PERIOD
5. TRANSMISSION – DISCLOSURE OF PERSONAL DATA
Our Company may disclose your personal data to the following categories of recipients located within the European Economic Area,
- To our authorised employees,
- To entities to whom the performance of specific tasks on behalf of our Company is entrusted (processors) such as, but not limited to, providers of IT products and/or services and/or support of all types of information and electronic systems and networks, providers of products/services for the analysis of the operation of websites, administrative support companies, marketing companies, as well as accountants, lawyers,
- supervisory, independent, judicial, prosecutorial, public and/or other authorities or bodies or parties entrusted with the control/monitoring of our Company’s activities within the scope of their responsibilities
All of the employees and providers listed above have undertaken a commitment to confidentiality and fair processing to protect your personal data.
The data is stored on servers in Greece (and in any case within the EU).
6. RIGHTS OF DATA SUBJECTS
6.1 The Company facilitates the exercise of the following rights, as provided for in Regulation (EU) 2016/679 (GDPR).For any questions regarding the processing of personal data as described above by the Company, visitors-users may contact the Company at [email protected]
6.2. The following rights can be exercised at the same address:
6.2.1. Right of access: users have the right to know what data is processed by the company in the context of the operation of the website and to receive a copy of it.
6.2.2. Right to rectification: have the right to request the correction of inaccurate data or the completion of incomplete data
6.2.3. Right to restriction: the user has the right to request that processing be restricted, such as not deleting data that he or she considers necessary for the establishment, exercise or support of legal claims.
6.2.4. Right to object: the user has the right to object to processing.
6.2.5. Right of deletion: the user has the right to request the deletion of his/her data, to the extent that it does not affect the debugging process and technical integrity of the operation of the website (limitation of the right)
6.2.6. Right to withdraw consent: in cases where the legal basis for processing your personal data is consent, you have the right to withdraw your consent at any time. In this case, the lawfulness of the processing that has taken place before the withdrawal is not affected.
| Purpose | Subjects | ΔΠΧ | Legal Basis | Retention time | |
| 1. | Browsing the website – promotion of the Company’s products, proper operation of this website | Ordinary visitors to the website | Internet Protocol (IP) address, cookies, metadata: details about your device, browser and operating system | The processing is necessary for taking measures at the request of the Data Subject at the pre-contractual stage (Art. 6(1)(b)(b) GDPR) | The data is kept during your visit to our website, except for your personal data stored in cookies as defined in the relevant Policy. |
| 2. | Create a User Account | Registered Users of the Online Store (third party subscribers) | First Name, Last Name, User Name, Email Address (email), User account password, other information stored in the user’s account, such as recent orders, subscriptions, downloads, Billing Address, Shipping Address, Stored Payment Methods, such as bank card and account details. | The processing is necessary for taking measures at the pre-contractual stage or for the performance of the contract concluded between the company and the customer (Art.6(1)(b) GDPR). | We keep your personal data until you delete your account. |
| 3. | Management of queries and requests submitted by website visitors through the standard contact page (form) | Registered or non-registered users of the website | First name, last name, email address, contact phone number and any other personal data the user may enter in the message field contained in the contact form | The legal basis of the processing depends on the nature of the query-request in question. If a customer submits a query, the legal basis is the performance of the contract between us (Art. 6(1)(b)(a) GDPR). If a prospective customer submits a query, the legal basis is the taking of measures at the pre-contractual stage (Art. In any other case, the legal basis for processing is the fulfilment of the legitimate interests pursued by the Company (Art. 6(1)(f) GDPR): the service of users and visitors. | We keep your personal data until we have processed your request. If the request by its nature is linked to a legal claim, then the time for keeping your personal data will be determined by the relevant legislation. |
| 4. | Subscription to the newsletter | Visitors to the website who have indicated their wish to receive the newsletter | Email address | The consent of the Subject (Art. 6(1)(a) GDPR). | We retain your personal data for six (6) months from the date of your de-registration – withdrawal of your consent. |
6.2.7. Right to lodge a complaint with a supervisory authority: if a user of the website considers that he/she is dissatisfied with the way the Company processes his/her personal data, he/she may lodge a complaint with the national supervisory authority (Data Protection Authority, Kifissia 1-3, P.C. 115 23, Athens (tel: +30-210 6475600, e-mail address: [email protected].)
6.2.8. The Company does not carry out automated decision-making.
7. Modifications
Our Company reserves the right to modify this document. Any amendment to this document will be effective upon posting on this website. We invite you to refer to this document regularly to ensure that you are aware of the latest version.
Edition 1.0
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Thessaloniki, 29 / 03 / 2023